Find answers to common questions or reach out directly. We're here to help you stay consistent.
No. DoseFlo works without an account. All your data is stored locally on your device. You can start tracking immediately after downloading.
Tap the + button on the Home screen or in the Medications tab. Enter the name, dose, and schedule type (daily, weekly, interval, or custom weekdays), then save. Your first reminder will fire at the next scheduled time.
When adding a medication, select "Injection" as the type and choose your schedule (e.g., weekly, every 3 days). You can also enable injection site rotation tracking for protocols that require site changes.
Check that notifications are enabled: go to iPhone Settings → DoseFlo → Notifications and make sure Allow Notifications is on. Also confirm the medication has a reminder time set in the app. If using Focus or Do Not Disturb modes, ensure DoseFlo is allowed as a priority app.
Tap the dose card on the Home screen and select "Taken". You can also mark it as Skipped, Missed, or Taken Late. Actions are logged with a timestamp and visible in your calendar history.
Yes. Open the Calendar view, tap the day you missed, and you can update the status for any past dose in your history.
Go to Settings in the app and tap "Upgrade to Pro". You'll see the available plans (monthly and annual) and a free trial option. Payment is handled securely through your Apple ID.
Go to iPhone Settings → [Your Name] → Subscriptions → DoseFlo, then tap Cancel Subscription. Your Pro access continues until the end of the current billing period.
Open the app, go to Settings → Upgrade to Pro, and tap "Restore Purchases". Make sure you're signed in to the same Apple ID used for the original purchase.
Go to Settings → Export Records (Pro feature). You can export your dose history and wellness logs. The exported file can be saved to Files, emailed, or shared with your care team.
No. DoseFlo is a personal tracking and reminder tool. It is not a medical device and does not provide medical diagnosis, treatment, or clinical advice. Always follow the guidance of your healthcare provider.
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